©VisitGent
Have you got questions about what you must absolutely not miss in Ghent? Then pop into the VisitGent info office, the official tourist office of the City of Ghent. The enthusiastic staff are all true Ghent connoisseurs, and more than happy to share their top tips.
No plan yet? No problem!
No idea yet what you want to do during your city trip? Let us inspire you! The information office is the best place to quickly find out about the best events and things to do in Ghent. From exhibitions and festivals to hidden gems, VisitGent's staff will be happy to help you find your way around.
A wealth of info at your fingertips
You'll also find a wide range of brochures and publications packed with information on attractions, walks, exhibitions, and much more in the information office. Rather look something up yourself? Feel free to use the public computers or the free Wi-Fi. Everything is at your fingertips to plan your visit and get the most out of the city.
Welcome to Ghent, welcome to VisitGent
The entrance to the information office is on the corner of Sint-Veerleplein, opposite the Castle of the Counts.
The gatehouse of the Old Fish Market, also the entrance to VisitGent's information office.
Frequently asked questions about services
Can I look up information myself in the information office?
Yes, there are two public computers available in the VisitGent information office. You can check things such as public transportation schedules, book tickets for theatre performances, or look up opening hours of places to eat and drink. There are also lots of brochures and publications available in the information office with information on attractions, museums, exhibitions, and events.
What can I buy in the information office?
Find out what you can buy in the VisitGent information office.
Where can I rent a wheelchair in Ghent?
A wheelchair is available at the VisitGent information office. It can be reserved according to availability by sending an email in advance with your contact information (first name, last name, email address and phone number) and the date you want to collect it. The wheelchair can be loaned for a maximum of one day and must be returned 15 minutes before closing time. View the information office hours here.
Wheelchairs and baby carriages are also available at the Fietsambassade (Bicycle Embassy). View all information about reservations and options here.
I'm a pilgrim on a pilgrimage to Santiago de Compostela. Where can I get a stamp in Ghent?
If you walk through Ghent via the Via Scaldea on your way to Santiago de Compostela, you can get a stamp in your passport at the VisitGent info office.
Can I promote my business or event through the VisitGent info office?
There are several ways to highlight your business or event. Read more about the options here.
Can I distribute my leaflets or brochures at VisitGent's info office?
The VisitGent information office only distributes printed information that is consistent with VisitGent's vision and values. A case-by-case review of whether printed information meets these requirements will be carried out. Basically, only printed information about Ghent activities, attractions and exhibitions is distributed, and never that concerning specific restaurants, cafes, or accommodation (principle of neutrality). The office will also not distribute printed information from businesses in cities other than Ghent (only from other tourism departments or umbrella organisations). Would you like to leave your flyer or publication in the information office? If so, please contact us via email
Can I put up a poster of my exhibition or event in the VisitGent info office?
Digital carriers are available in the information office to publicise local festivals, exhibitions, and events that are in line with VisitGent's vision and values. If you wish to offer your materials to visitors, please provide all the information about your event and accompanying posters or promo videos using the forms provided for the purpose (ideally in English and in file format .pdf, .png, .jpeg or .mp4). No paper flyers or posters may be hung in the VisitGent information office.
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