Visit Gent is the official tourist information centre of the City of Ghent. The purpose of our website is to inspire tourists and visitors. It contains an overview of the main attractions, activities and hot spots in the city.

In addition to a number of lists you can draw inspiration from, you will also find practical information about how to get to Ghent, as well as useful addresses and information about Ghent.

Are you looking for a specific place in Ghent? Try the search tool at the top right and enter your search term. Haven’t you found what you’re looking for yet? Below you may find answers to your questions!

CityCard Gent

Buying a CityCard Gent

How much does the CityCard Gent cost?

The CityCard Gent is an advantageous card that gives you access to the principal monuments, museums and attractions in the city. You only pay 42 or 48 euro and you can explore the city for 48 or 72 hours respectively. Children and adolescents up to the age of 18 have free access to most of the Ghent museums.  This means that a CityCard may not be advantageous for them. Check here whether the citycard is advantageous for you. Keep this in mind when purchasing your cards and also check when certain monuments or museums are closed. The opening times of each monument or attraction are indicated on our website. This way you can get the most out of your purchase!

Where can I buy the CityCard Gent?

The CityCard Gent is sold at numerous locations throughout the city: the tourist office, hotels, B&Bs, museums, etc. This is a list of all points of sale. Looking for the point of sale nearest to you? View all points of sale on a handy map

Is the CityCard Gent available online?

No, the CityCard Gent is only sold in brick-and-mortar shops. However, the card is available at many locations throughout the city. View a list of all points of sale. Looking for the point of sale nearest to you? View all points of sale on a handy map

 

 

Can I book tickets in advance with my CityCard?

Of course you can! Select the ‘CityCard’ option in the ticket module of the attraction you want to visit and have both you ticket and your CityCard scanned at the entrance.  

Do you want to visit the Ghent Altar Piece with your CityCard? Then you have to book your tickets in advance. You can do so by selecting the 'CityCard' option in the ticket module of the visitor centre. When you get to the entrance, have both your ticket and CityCard scanned. 

You do not need to book tickets in advance for the Castle of the Counts, the Belfry or for exhibitions at St Peter’s Abbey. CityCard holders can always gain entrance (even when all tickets are sold out).   

I’m going to Ghent by train and want to use the CityCard immediately on the bus or tram to the city centre. What is the nearest point of sale?

There are several points of sale near Ghent’s two train stations. Consult the map with all points of sale.  

 

Activities with the CityCard Gent

Which museums and sights can I visit with the CityCard Gent?

With the CityCard Gent you can visit numerous museums and attractions. The complete list can be found here. In addition, you also enjoy a considerable discount on your visit to the Ghent Altarpiece. Take a look at the list of all museums and attractions. 

Can I visit temporary exhibitions with the CityCard Gent?

The CityCard Gent gives you free access to all temporary exhibitions in Ghent’s museums. Here you can consult the list of all exhibitions included in the offer

Affordable transport within the city with CityCard Gent

What means of transport can I use with the CityCard Gent?

With the CityCard Gent, you can freely use all trams and buses within the city of Ghent. In addition, you can rent a bike and travel with the Hop-on Hop-off water tram for one day. Do you prefer a guided boat tour? You can also use your CityCard Gent once for this purpose. Here you can read all about the means of transport included in the offer

Public transport with the CityCard Gent. What trams and buses can I use with my CityCard Gent?

With the CityCard Gent, you can freely use all trams and buses operated by De Lijn within the city of Ghent. You cannot use the CityCard Gent to travel outside the city of Ghent. 

How long can I make use of public transport?

Each CityCard includes a two-day or three-day ticket for public transport. This offer is only valid from and commences on the start date of the card. The start date and start time must always appear on the reverse of the card. 

Do I have to scan my CityCard when using public transport?

No, you can freely use public transport for the duration of the CityCard, and the card only has to be shown when public transport tickets are checked. 

Practical information

How does the CityCard Gent work?

The period of validity of the CityCard Gent starts the first time you use the card. You are requested to indicate the date and time on the back of the card. The card will be scanned every time you enter a museum or attraction. If you make use of public transport, you don’t need to validate the card, but the conductor may ask you to show it.

Do you want to visit the Ghent Altar Piece with your CityCard? Then be sure to book your ticket in advance by selecting the "CityCard" option in the web shop. You can even do this before you have actually bought your CityCard. When you get to the entrance, have both your ticket and CityCard scanned. The reduced rate will not be granted for tickets bought at the reception desk.  

You do not need to book tickets in advance for the Castle of the Counts, the Belfry or for exhibitions at St Peter’s Abbey. CityCard holders can always gain entrance (even when all tickets are sold out).   

Please note: be sure to fill in the date and time of your first use on the reverse of the card. This is not just important for checks, but also handy as a reminder!  

How long can I use the CityCard?

The card’s period of validity depends on the formula you have chosen: 

  • CityCard Gent 48h: is valid for exactly 48 hours from the first use (= the first time the card is scanned for one of the activities such as visiting a museum, attraction, boot tour, etc.) 

  • CityCard Gent 72h: is valid for exactly 72 hours from the first use (= the first time the card is scanned for one of the activities such as visiting a museum, attraction, boot tour, etc.) 

Does the CityCard have an expiry date?

No, the CityCard does not have an expiry date. This means that it is the perfect gift for friends or relatives. Once the card has been used for the first time (= the first time the card is scanned for one of the activities such as visiting a museum, attraction, boot tour, etc.), it can be used for 48 or 72 hours (depending on the formula chosen).   

How many times can I use my CityCard Gent for each attraction or activity?

The CityCard Gent provides access once to the various museums, attractions and activities during the period of validity of the CityCard Gent. The card also enables you to make use of the Hop-on Hop-off water tram and rent a bike for one day. You can make unlimited use of public transport during the period of validity of the card. 

 

How can the CityCard be used?

The answer to this question is very simple! All you need to do is scan the card when visiting a museum or attraction or doing an activity. You do not have to scan the card when using public transport, but you do need to show it when public transport tickets are checked. 

What do I have to do if I lose my Citycard?

A stolen or lost CityCard cannot be reimbursed or replaced.  

Can I buy a single CityCard Gent for two people?

No, the CityCard Gent is strictly personal and cannot be used by several people. In addition, the card only provides a single person with access to the various museums, attractions and activities. 

What to do in case of technical problems?

The reception staff of the tourist office will gladly assist you.  

Ghent Altarpiece

Where can I find the Ghent Altarpiece?

“The Adoration of the Mystic Lamb” is the world-famous masterpiece by the Van Eyck brothers from the 15th century. The breath-taking altarpiece consists of 12 panels and has been undergoing thorough restoration since 2012, led by specialists from Belgium and abroad.  The restoration works are taking place at the Museum of Fine Arts (MSK). The restored panels can be admired at St Bavo’s Cathedral.

Can I visit the Ghent Altar Piece?

Definitely, this absolute masterpiece is not to be missed when you visit Ghent. You can discover the Ghent Altarpiece at the visitor centre of St Bavo's Cathedral. Due to the visitor centre’s limited capacity, it is advisable to book your tickets in advance.  

CityCard holders can enjoy a considerable discount by selecting the ‘CityCard’ option when purchasing a ticket. This can even be done before you have actually bought your CityCard. 

Visit Gent

Is Ghent accessible to people with a disability?

Ghent wants to be an open city, accessible to everyone. Our website contains useful information and tips on accessibility in Ghent; for instance, you can borrow a wheelchair for one day during the opening hours of the Bike Point underneath the City Pavilion. You can also borrow a wheelchair at the Visitor Information Centre subject to availability.

For information about parking space or other questions relating to accessibility, you can contact the Mobility Department of the City of Ghent or the official responsible for accessibility.

Where can I book a group event?

VisitGent does not suggest package deals or programmes for groups. Our website contains all elements to put together your ideal programme on the basis of the specific interests or needs of your group.

You will also find information on boat trips for groupsguided tours of the city and restaurants suitable for (large) groups in Ghent on our website. The website also offers an overview of accommodation with a large capacity. No inspiration? Visit our page “Ghent with friends”.

Where can I park my car?

Free car parks are available at the edge of the city, from where access to the city centre is easy with public transport. In the city centre, it is advisable to park your car in an underground car park. Are you coming to Ghent by coach? The coach map contains all the information you need. For campers, the city offers two official motorhome sites.

Where can I find tourist brochures for Ghent?

Within the context of the efforts made by the city of Ghent to promote sustainability and eco-friendliness, the Tourist Information Office no longer sends brochures by post upon request. Tourists staying the night in Ghent in a hotel, guestroom or hostel and who spend several days in the city will find a city guide in their accommodation.  The guide can also be downloaded from our website. Obviously, you can always drop by at our information office if you have questions or if you want a map of the city or a brochure containing the highlights for a brief visit.

Our publications are also digitally available for consultation on our website.

 

Professionals

Who can I contact if I am active in the tourist industry?

Are you a professional in the tourist industry and are you active in Ghent? Don’t hesitate to consult our website to see how we can help you promote your tourist offer.

Who can I contact if I am an influencer?

Are you a journalist, a blogger, a vlogger or an influencer and do you want to cooperate with VisitGent? You can find more information on our website.

Low-emission zone (LEZ)

What if my car is no longer allowed in the Ghent city centre?

You can reach Ghent in various ways.  You can take a train or a bus, for instance. Do you prefer coming by car anyway? You can buy a permit / day pass of park your car at a  P+R at the edge of the city. Parking is free, and quick and easy tram or bus connections to the city centre are available! 

What if I want to enter several low emission zones in Belgium?

A few other Belgian cities, e.g. Brussels and Antwerp, also have a low emission zone. However, the admission conditions are not the same in every one of these cities.  Here you can find 5 tips if you want to enter several low emission zones.

Does the LEZ also apply to buses and coaches?

Buses and coaches are to meet the applicable requirements as well. Only buses for transporting people with disabilities are exempt from the entry requirements.

Can people who drive a vehicle with a foreign numberplate be fined?

It goes without saying that foreign vehicles also have to meet the requirements of the LEZ. In addition, foreign number plates (with the exception of Dutch number plates) must always be registered!

Other questions about registration, temporary permits or LEZ fines?

Students

Where can I rent student accommodations?

Will you be studying in Ghent and are you looking for accommodations? Your university or university college will gladly help you. Or you can ask for help from these organisations:

Coaches

Where can I park my coach?

You'll find all the information on car parks for coaches and drop-off points here. You can also download the publication “Ghent by coach”.