Dott bikes are easily recognised by their striking blue frame with red wheels. Can't directly spot an available bike? Thanks to the Dott app, you immediately know how far you are from the closest bikes, and you can head straight there. Planning a long ride? The app also shows you how much battery percentage is left on the available bikes, so you are sure to choose one with sufficient range.
The rental of Dott bike is calculated per minute and continues until you end your ride. You also pay a start charge to unlock the bike, unless you are using a Dott pass.
Tip: In company? You can rent several bikes with one account
Please note: To start your ride, you must always upload a minimum amount. It is not enough just to connect your payment card.
In some zones restrictions apply:
These zones are clearly marked on the map in the app
You can start your bike ride by scanning or manually entering the QR code shown on top of the bike. Click ‘unlock’ and ‘start ride’ to set off.
Tip: to find a bike and unlock it, you need an internet connection.
Parked? Then click ‘Stop ride’ in the app. Important: on some bikes you need to manually lock the back wheel. Pull out the pin from the back of the mudguard, then push the pin into the wheel lock on the side. Heard a click? Then everything's fine!
Tip: to end a bike trip, you need an internet connection.
You can pause the ride for up to 60 minutes by pressing the 'Pause' button in the app. The standard rate per minute does continue. Click ‘Continue ride’ to set off again.
Are you planning to do lots of cycling during your city trip in Ghent? Then a Dott pass may interest you, as you will no longer pay per ride and you can benefit from a discounted rate. Different deals are available in the app.
